You have poured your heart, soul, and capital into creating a product that backers love.
But when the campaign ends, a new challenge begins: fulfillment.
For crowdfunding creators, the fulfillment phase is often the most stressful part of the entire process.
You are juggling:
Tight project budgets that require multiple shipping options.
Backers in 40+ countries, but logistics providers only serve mainstream Western nations.
China-sourced products facing customs clearance and tax refund complexities.
Complex SKUs (multiple colors, sizes, add-ons, accessories) that overwhelm standard logistics providers.

Crowdfunding creators must offer backers choices: economy, standard, and express shipping.
Different backers have different expectations and budgets.
But most logistics providers offer only one or two options, forcing creators to compromise.

Our Solution:
We provide a menu of shipping channels tailored to your project.
From Air Parcel (fastest, 3-8 days to US/Europe) to Sea Parcel (economical, 15-25 days) , and even specialized Customs Clearance Parcels for sensitive products.
You select the mix that fits your budget and delivery timeline.
With US and Europe shipping starting at just $2, you can offer free or discounted shipping to backers without breaking your budget.

You source your products in China.
That means customs declaration, export procedures, and potential VAT/tax refunds.
Most logistics providers either ignore this or lack the expertise to handle it, forcing you to increase your procurement budget to cover unexpected costs.

Our Solution:
We handle the entire customs clearance and export tax refund process for you.
Our team ensures all documentation is correct, compliant, and optimized for maximum refund.
This directly reduces your procurement costs and improves your project margin.

We do not just ship packages.
We create a customized fulfillment plan for your specific project.
Here is what that looks like:

Phase 1:
Pre-Fulfillment Strategy Meeting
Before manufacturing or shipping begins, we sit down with you (virtually or in person) to understand your project:
Product details: SKU count, weights, dimensions, special handling needs.
Backer demographics: Which countries have the most backers? What shipping speeds do they expect?
Budget targets: How much can you spend per unit on shipping?
Timeline requirements: When must you ship to meet platform deadlines?
We then create a multi-channel logistics strategy that balances cost, speed, and coverage.

Phase 2:
Customs Clearance & Tax Refund
Your products are manufactured in China.
We handle:
Export customs declaration with correct HS codes.
Tax refund application to recover VAT on your procurement.
Documentation management for your records.
This step alone can save you 10-15% on total procurement costs.

Phase 3:
Warehousing & SKU Management
Your finished goods arrive at our 24/7 China warehouse. We:
Receive and inspect inventory.
Log every SKU into our system with barcode tracking.
Store products in dedicated, organized zones.
For complex projects, we assign a dedicated account manager who oversees your inventory and communicates with you daily.

Phase 4:
Platform Integration & Order Processing
Your platform (Kickstarter, Indiegogo, BackerKit, Shopify, etc.) is integrated with our system.
When a backer claims a reward:
1.The order is automatically pushed to us.
2.Our system generates a unique tracking number instantly.
3.The tracking number is pushed back to your platform.
4.Your backer sees "Shipped" with a real-time tracking link—often within minutes of placing their order.

Phase 5:
Intelligent Routing & Global Dispatch
Our system automatically selects the best shipping method for each backer based on:
Their location (US, Europe, Asia, etc.).
Their chosen shipping tier (economy, standard, express).
Product weight and dimensions.
Delivery times:
US & Europe: 3-8 days via Air Parcel (starting at $2).
Other regions: Optimized routes for maximum speed and minimum cost.

Phase 6:
Real-Time Tracking & Support
Every package has a unique tracking number with live updates.
Your backers can track their package directly on your platform or through our system.
If any issues arise (customs delays, address errors, lost packages), our support team resolves them quickly—protecting your project's reputation.