Case Study
Apparel Seller to Hawaii, USA (Air Freight, DDP)
Challenge: An apparel seller needed to ship T-shirts, hoodies, and shorts to customers in Honolulu, Hilo, Kona, and Maui, Hawaii. Standard carriers charged high surcharges for island delivery, and some refused to deliver to rural addresses on the Big Island.
Solution: We used our air freight channel with DDP terms. All shipments were consolidated at our Shenzhen hub, shipped via air to Honolulu, then distributed to all Hawaiian islands via our reliable local partners.
Result: 100% delivery success rate, even to rural addresses on the Big Island and Molokai. The seller saved 30% compared to the previous carrier's island surcharges.
Toy Seller to Okinawa, Japan (Air Freight, DDP)
Challenge: A toy seller needed to ship 200 units of educational toys to customers in Naha, Okinawa City, and remote villages on the Okinawa mainland and surrounding islands.
Solution: We used our air freight channel with DDP terms. Our team coordinated with local Japanese carriers who specialize in island delivery.
Result: All shipments arrived within 5–7 days, with no additional surcharges for island delivery. The seller's customers in Okinawa were delighted to receive their orders.
Household Items Seller to Alaska, USA (Air Freight, DDP)
Challenge: A seller of kitchenware and home decor needed to ship orders to customers in Anchorage, Fairbanks, and remote rural villages in Alaska.
Solution: We used our air freight channel with DDP terms. Our team coordinated with Alaska-specific carriers who have experience delivering to remote locations.
Result: 98% delivery success rate, even to villages accessible only by small aircraft. The seller expanded their Alaskan customer base significantly.
Battery-Powered Electronics to Stewart Island, New Zealand (Air Freight, DDP)
Challenge: A seller of Bluetooth speakers and portable chargers (battery power ≤100WH) received an order from a customer on Stewart Island, New Zealand. The customer previously had orders cancelled by other carriers.
Solution: We used our air freight channel with DDP terms. Our team coordinated with New Zealand Post, which has a dedicated service to Stewart Island.
Result: The customer received their order in 8 days, and the seller gained a loyal customer who now orders regularly.
Accessories Seller to Remote Islands of Japan (Air Freight, DDP)
Challenge: A seller of fashion accessories and bags needed to ship orders to customers in remote islands such as Tsushima, Amami, and Miyako, Japan.
Solution: We used our air freight channel with DDP terms. Our team coordinated with Japan Post's island delivery service.
Result: All shipments were delivered successfully, and the seller's customer satisfaction scores improved significantly.
Multi-Product Seller to Puerto Rico, USA (Air Freight, DDP)
Challenge: A seller of textiles, apparel, toys, and household items needed to ship orders to customers in San Juan, Ponce, and rural areas of Puerto Rico.
Solution: We used our air freight channel with DDP terms. Our team coordinated with USPS and local Puerto Rican carriers.
Result: 100% delivery success rate, and the seller expanded their Puerto Rican customer base by 40%.
Textile Seller to American Samoa (Air Freight, DDP)
Challenge: A textile seller needed to ship fabric rolls to a customer in Pago Pago, American Samoa. The customer had difficulty finding carriers willing to deliver to this remote US territory.
Solution: We used our air freight channel with DDP terms. Our team coordinated with USPS and local Samoan carriers.
Result: The shipment arrived in 10 days, and the customer became a recurring client.